Technology Device FAQs

Answers to Frequently Asked Questions About Devices

1. How long will my child keep their device?

iPads (Grades K-2) and Chromebooks (Grades 3-12) will be requested back when an upgraded model becomes available, or the student transfers out of the District. Our typical life cycle for devices is to replace Chromebooks after 5 years of use, and iPads after 6 years of use. 

2. May students use a personal device (iPad, Chromebook, computer) in place of the District issued device?

The District has the ability to share educational software with District owned iPads and Chromebooks that cannot be installed onto personal computers. As a result, similar to textbooks, all students will be issued a District issued iPad or Chromebook that they are expected to use.

3. Can students sign in with a personal account or install personal apps/extensions?

Students can only login with their District issued account and are not permitted to install or remove unapproved apps/extensions.

4. Can students change their district issued password?

At this time, student passwords are not something that can be customized by a student; however, we do find that students pick-up on them very quickly. We’ve also integrated the username and passwords with Single-Sign On services from Google and Clever which drastically reduce the amount of times the password is needed.

5. Does the device have an internet safety filter?

In compliance with the Children’s Internet Protection Act (CIPA), filtering software is installed on the iPads and Chromebooks that is active at school, at home, or anywhere students access the internet. Although the District has taken steps to provide students with a safe environment while using the internet, it is important parents/guardians monitor their child’s use of the internet at home and do not solely rely on the filter to block content they may feel is inappropriate.

6. What kind of internet connection do students need to have at home?

In order to access the internet a wireless internet connection is needed. Need internet access at home? Review our Internet at Home section on this webpage. 

7. Do students need to be able to print at home?

Printers at home are not necessary. However, if a secondary student is interested in printing from home, the Chromebook will connect to any Google approved wireless printer. Details at https://support.google.com/chromebook/answer/7225252 

8. Can students personalize/decorate their device?

iPads will be supplied with a sturdy case. Elementary students can add a removable skin to iPads. Secondary students are permitted to decorate the exterior of their Chromebooks using school appropriate skins, stickers, or other decorations. Personalization of both devices must be removable, may not interfere with the working condition, and must not cover the District asset tag/label.

9. Is there any software on the device that can track student activity?

Yes, the following extensions may be installed on the student devices:

  • Add Blocker Plus - blocks pop-up advertisements 

  • Gopher Buddy - collects diagnostic information which allows the District to troubleshoot technology issues 

  • GoGuardian Teacher - allows teachers to share information with students and see their students’ screens during the school day only

  • Insert Learning - allows teachers to insert questions and discussions directly into webpages for students to answer and interact with during lessons

  • Content Keeper - Filters internet activity off-campus and keeps the school CIPA compliant.

10. Can the iPads or Chromebooks be remotely accessed? 

The District does not have any software installed on the student devices that would allow remote access.

11. Are there any circumstances where the camera or microphone on the iPad or Chromebook can be turned on without the student’s knowledge?

No, in order to activate the camera/microphone, a student must click the “Allow” button.

12. What security protections does Google Apps for Education have in place?

The links below provide details on the security practices that Google has instituted to protect users.

13. Can anyone access student’s data created from their iPad or Chromebook without their knowledge?

Students can share their data with teachers and fellow students, but only the Coordinator of Technology & Media and Senior Network Administrator have authorization to access this data at any time.

14. Can teachers look at a student’s browsing history?

Teachers have the ability via GoGuardian (Chromebook) or Apple Classroom (iPad) to view a student’s internet activity while under their supervision. 

15. Is there any way to track a district devices’ physical location?

There is no tracking or tracing software installed on district devices, but an IP address can suggest a location of the device.

16. How long will students have access to their student provided account and at what point will account information or other data collected by the device be deleted? 

Graduated Students:

Students will maintain access to all Google Apps through June 30th of their graduating school year. In July, students will lose access to all Google Apps, except for Google Takeout, a data transfer service created by Google for migrating account data from the school to a personal Google account. Google takeout will be available until December 31st of their graduating school year. 

Student accounts will be deleted in June of the following school year; however, Google retains the data for an additional 20 days from the deleted account date (click here for more information). Additionally, internet search history is available to the District for approximately 1 year from the date created.

Withdrawn Students:

Students who withdraw from the school district will lose access to all Google Apps the day after their official withdrawal date. Students who wish to transfer their Google documents to a personal account will need to reach out to the Technology Department for access to Google Takeout data transfer application. 

Student accounts will be deleted in June of the school year following their anticipated graduation date; however, Google retains the data for an additional 20 days from the deleted account date (click here for more information). Additionally, internet search history is available to the District for approximately 1 year from the date created.

17. If an iPad or Chromebook is recycled and given to another student, what measures will be taken to clear data? 

Before giving a used device to a new student, existing student’s profile information is deleted and is unrecoverable.

18. What would be a reasonable expectation of privacy for a student using an iPad or Chromebook?

Board Policy 815 states that there is no expectation of privacy for school owned devices. 

“The Board declares that computer and network use is a privilege, not a right. The District’s computer and network resources are the property of the District. Users shall have no expectation of privacy in anything they create, store, send, receive or display on or over the district’s Internet, computer, or network resources, including personal files or any use of the district’s internet, computer, or network resources. The District reserves the right to monitor, track, and log network access and use; monitor file server space utilization by district users; or deny access to prevent unauthorized, inappropriate or illegal activity and may revoke access privileges and/or administer appropriate disciplinary action. The District shall cooperate to the extent legally required with the ISP, local, state and federal officials in any investigation concerning or related to the misuse of the district’s Internet, computer, and network resources.”

19. What plans are in place should there be a security breach in the District? 

Board Policy 830 outlines the District’s Security Breach protocol.

© 2021. West Shore School District. All Rights Reserved.
School CMS Created by eSchoolView
Site Map
View text-based website