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Student Device Issues - District Issued Chromebooks and iPads
Students attending in-person classes having issues with their device should first reach out to their teacher to troubleshoot the issue together (broken link, incorrect file permissions, etc.). Depending on the issue the teacher may resolve the issue, submit a technology helpdesk ticket on the student's behalf, or direct students to the office (K-5)/school library (6-12) for additional assistance.
ExCEL Virtual Learning Academy and full-time CAOLA students needing technical assistance with a District issued device or account should submit request for assistance via our student device issues form, click here.