Student Meal Accounts

Student Meal Account Information

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Depositing Money Into Student Accounts
Parents/Guardians are responsible for all charges on their student’s account and are encouraged to frequently check the account balance to ensure adequate funds are available for their student(s) to purchase school breakfasts, lunches, and a la carte items. 

Student purchase history and meal account balance can be viewed online through K12PaymentCenter.com. A minimal fee is charged to deposit funds thru K12PaymentCenter; however there is no cost to parents for creating an account to view their student's general account information. 

Parents who choose to utilize K12PaymentCenter to deposit funds will need a valid email address and the student’s identification number. Each student in the District has an identification number regardless of whether or not they have made a prior purchase in the cafeteria. This number can be found by logging into PowerSchool online (the number is not available in the mobile app). The student's ten digit identification number appears immediately after the student's middle name across the top of the screen. 

If parents prefer not to use K12PaymentCenter to deposit funds, money may be added to student accounts by sending cash or checks made payable to “West Shore Cafeteria Fund” to school in an envelope with the student’s name, ID number, and the amount of the deposit written on the front.  If checks are returned for insufficient funds by the bank, the student's account will be debited for $12, in addition to the amount of the original payment. 

Negative Account Balance Procedures
State law prevents food service staff from telling students about negative balances, unless students ask. Automated emails informing parents of the low balance are usually made one time per week when the student’s balance drops below $5.00 and phone calls with emails are sent twice per week if the balance drops into the negative. While students with a negative balance will not be permitted to purchase a la carte items, the District will permit students to charge breakfast and lunch when their accounts have insufficient funds.

At no time will students without sufficient funds be denied a meal. A la carte items may only be purchased by students with money available in their account.  

Parents/Guardians are responsible for all charges on their student’s account and are encouraged to frequently check the account balance to ensure adequate funds are available for their student(s) to purchase school breakfasts, lunches, and a la carte items.

If a student owes more than $10.00 on their account, a cafeteria staff member will make a courtesy call to inform parents/guardians of the student’s negative meal account balance and request an immediate deposit to the account. If the negative balance exceeds $30.00, the building principal will contact the parents/guardians to discuss circumstances.

Collection of Outstanding Balances
If a student has a negative meal account balance at the close of the school year or following a transfer to another district, the meal account balance will be converted to a parent/guardian financial obligation.  The financial obligation will remain the responsibility of the student’s parents/guardians until it is paid in full in compliance with Board Policy 808.  

Requesting an Account Refund or Balance Transfer
Positive balances for underclassmen will be automatically carried over to the next school year. Refunds from student meal accounts are granted when a student graduates, leaves the District, or a special circumstance necessitates the refund.

Upon withdrawing from the District, students must bring their account to a zero balance. For students with a balance of more than $4.00 in his/her meal account, parents/guardians are asked to complete, sign, and submit the Meal Account Balance Refund or Transfer Request (available below) prior to June 30. Please note, after June 30, unclaimed account balances and meal accounts with balances of $4.00 or less will be anonymously donated to families in need of assistance with meal accounts.

Students receiving free and reduced-priced meals shall be treated under these same guidelines.

Contacts

Please login to k12paymentcenter.com to check balance information and then contact the school manager/lead (listed below) if additional help is needed.
 
Food Service Managers & Leads
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