Teachers have been using Chromebooks for instruction, assignments, projects, research, and assessment for several years. So, while students are already familiar with Chromebooks, parents may not be. Please review the following FAQ section in its entirety and, if you should have any additional questions, staff will be available at pick up to assist you.
- How long will my child keep the Chromebook?
- May students use their own Chromebook/computer at school in place of the District issued Chromebook?
- Are students required to take their Chromebook home every night?
- Where do students keep their Chromebooks while at school?
- Can students sign in with a personal account or install personal apps/extensions on their Chromebook?
- Does the Chromebook have an internet safety filter?
- What kind of internet connection do students need to have at home?
- What if a student doesn’t have access to the internet at home?
- Do students need to be able to print at home?
- Can students personalize/decorate their Chromebook?
- What should students do if their Chromebook is damaged?
- What should students do if their Chromebook is stolen?
- What should students do if their Chromebook is lost?
- Is there any software on the Chromebooks that can track student activity?
- Can the Chromebooks be remotely accessed?
- What security protections does Google Apps for Education have in place?
- Can anyone access student’s data created from their Chromebook without their knowledge?
- Will a teacher who suspects plagiarism/cheating be allowed to look at a student’s browsing history?
- Is there anyone to track the Chromebook’s physical location?
- At what point is any identifying information or other data collected by the Chromebook deleted?
- If a Chromebook is recycled and given to another student, what measures will be taken to clear data?
- What would be a reasonable expectation of privacy for a student using a Chromebook?
- What plans are in place should there be a security breach in the District or in relation to the Chromebooks?
- Are there any circumstances where the camera or microphone on the Chromebook can be turned on without the student’s knowledge?
1. How long will my child keep the Chromebook?
Students will keep the Chromebook assigned to them for as long as they are a student in the West Shore School District. This includes summer breaks. The Chromebook will be requested back when a student graduates or moves out of the District.
2. May students use their own Chromebook/computer at school in place of the District issued Chromebook?
The District has the ability to share educational software with District owned Chromebooks and cannot install those programs on personal computers. As a result, students are expected to use the District issued Chromebook at school every day.
3. Are students required to take their Chromebook home every night?
There is no requirement to take the Chromebook home; however, students are required to keep their Chromebook charged and may be asked to complete assignments using software installed on the Chromebook that may not be available on a personal computer.
4. Where do students keep their Chromebooks while at school?
During the school day, students are expected to carry their Chromebook with them or secure it in a locked locker. Students are responsible for their Chromebook and should never leave it unattended or unsecured.
5. Can students sign in with a personal account or install personal apps/extensions on their Chromebook?
Students can only login with their District issued account and are not permitted to install or remove apps/extensions.
6. Does the Chromebook have an internet safety filter?
In compliance with the Children’s Internet Protection Act (CIPA), filtering software is installed on the Chromebooks that is active at school, at home, or anywhere students access the internet with their Chromebooks. Although the District has taken steps to provide students with a safe environment while using the internet, it is important parents/guardians monitor their child’s use of the internet at home and do not solely rely on the filter to block content they may feel is inappropriate.
7. What kind of internet connection do students need to have at home?
In order to access the internet on the Chromebook, a wireless internet connection is needed.
8. What if a student doesn’t have access to the internet at home?
Chromebooks have the ability to work offline. If a student does not have internet access at home, they can still access Google Apps (Docs, Spreadsheets, Slides) in offline mode. When the student returns to school, and the Chromebook reconnects to the internet, the work will be automatically synced and updated to your student’s Google account.
To complete assignments requiring use of the internet, students are encouraged to use flex periods and after-school internet hours. Please let your librarian know if you need help with obtaining internet access at home. A limited number of hot spots are available in the library for students to check out for the evening.
- Community libraries and many local businesses have free internet access.
- www.EveryoneOn.org provides affordable internet service to qualifying families.
9. Do students need to be able to print at home?
Printers at home are not necessary. School printers are available throughout the high schools for student use. However, if a student is interested in printing from home, the Chromebook will connect to any Google approved wireless printer. Details at https://www.google.com/cloudprint/learn/printers
10. Can students personalize/decorate their Chromebook?
Students are permitted to decorate the exterior of their Chromebooks using school appropriate skins, stickers, or other decorations. Personalization must be removeable, may not interfere with the working condition of the Chromebook, and must not cover the District asset tag/label.
11. What should students do if their Chromebook is damaged?
In case of problems or technical issues during the school year, the student should visit the school library and complete a Chromebook Repair Form. If the Chromebook is damaged, the District will fix it or send it out for repair. If it needs to be fixed, we will loan the student a Chromebook to use until it is returned. Under no circumstances should the student or anyone else attempt to fix a damaged Chromebook. District provided Chromebooks are the property of the West Shore School District and District personnel will oversee all repairs.
In the case of issues over the summer, students can drop off damaged Chromebooks at the Administration Center (507 Fishing Creek Road, Lewisberry). Hours for drop off during June, July, and August are Monday through Thursday from 8 a.m. to 4 p.m. A Chromebook Repair Form must be completed at time of drop off.
In the event of malicious or willful damage to the Chromebook, the parent/guardian will be responsible for replacing or paying for repairs. Please see Replacement Costs section.
12. What should students do if their Chromebook is stolen?
If the Chromebook is stolen a police report must be filed by a parent/guardian and a copy submitted to the building librarian. A new Chromebook will be issued to the student as long as this procedure is followed.
13. What should students do if their Chromebook is lost?
If the Chromebook is lost, a parent/guardian should contact the school office and report the loss. A replacement will be issued at the family’s expense. Please see Replacement Costs section.
Added August 30, 2019
14. Is there any software on the Chromebooks that can track student activity?
Yes, the following extensions are installed on the student Chromebooks:
- Add Blocker Plus - blocks pop-up advertisements
- Gopher Buddy - collects diagnostic information which allows the District to troubleshoot technology issues
- GoGuardian Teacher - allows teachers to share information with students and see their students’ screens during the school day only
- Insert Learning - allows teachers to insert questions and discussions directly into webpages for students to answer and interact with during lessons
- Content Keeper - Filters internet activity off-campus and keeps the school CIPA compliant.
15. Can the Chromebooks be remotely accessed?
The District does not have any software installed on the student Chromebooks that would allow remote access.
16. What security protections does Google Apps for Education have in place?
The links below provide details on the security practices that Google has instituted to protect users.
17. Can anyone access student’s data created from their Chromebook without their knowledge?
Students can share their data with teachers and fellow students, but only the Coordinator of Technology & Media and Senior Network Administrator have authorization to access this data at any time.
18. Will a teacher who suspects plagiarism/cheating be allowed to look at a student’s browsing history?
No teachers cannot view a student’s internet history; however, teachers do have access to other resources, such as Turnitin.com, to check students' work for plagiarism.
19. Is there anyway to track the Chromebook’s physical location?
There is no tracking or tracing software installed on the Chromebooks, but an IP address can suggest a location of the device.
20. At what point is any identifying information or other data collected by the Chromebook deleted?
Student accounts are deactivated following graduation and deleted the following August. Google retains the data for 20 days from the deleted account date (click here for more information). Additionally, internet search history is available to the District for approximately 1 year from the date created.
21. If a Chromebook is recycled and given to another student, what measures will be taken to clear data?
Before giving a Chromebook to a new student, existing student’s profile information is deleted and is unrecoverable.
22. What would be a reasonable expectation of privacy for a student using a Chromebook?
Board Policy 815 states that there is no expectation of privacy for school owned devices.
“The Board declares that computer and network use is a privilege, not a right. The District’s computer and network resources are the property of the District. Users shall have no expectation of privacy in anything they create, store, send, receive or display on or over the district’s Internet, computer, or network resources, including personal files or any use of the district’s internet, computer, or network resources. The District reserves the right to monitor, track, and log network access and use; monitor file server space utilization by district users; or deny access to prevent unauthorized, inappropriate or illegal activity and may revoke access privileges and/or administer appropriate disciplinary action. The District shall cooperate to the extent legally required with the ISP, local, state and federal officials in any investigation concerning or related to the misuse of the district’s Internet, computer, and network resources.”
23. What plans are in place should there be a security breach in the District or in relation to the Chromebooks?
Board Policy 830 outlines the District’s Security Breach protocol.
24. Are there any circumstances where the camera or microphone on the Chromebook can be turned on without the student’s knowledge?
In order to activate the camera/microphone, a student must click the “Allow” button on their Chromebook.